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Sofitel Auckland Viaduct Harbour Hotel, Auckland

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From220US$ /night
Check-in
22Nov2024Select date
Check-out
23Nov2024Select date
Rooms and Guests2 Guest, 1 Room
Key details

About the Hotel

21 Viaduct Harbour Avenue, Auckland, New Zealand, 1010

Sofitel Auckland Viaduct Harbour is situated in the heart of Auckland, offering a unique maritime location facing the Waitemata Basin. The hotel seamlessly combines sleek contemporary design with luxurious French flair, creating an exceptional atmosphere for guests. Its proximity to popular landmarks like the Maritime Museum and Wynyard Quarter enhances its cultural significance for travelers.

Location

Located in Auckland's Central Business District, the hotel is conveniently situated near fashion stores along Queen Street and trendy dining spots in Britomart. A short 10-minute walk leads guests to the city's attractions, and the area is well-served by public transport options. The serene setting by the Viaduct allows easy access to yacht charters and waterfront views.

Rooms

Accommodations feature sophisticated designs with floor-to-ceiling windows, abundant natural light, and private Juliet balconies. Each room is equipped with the renowned Sofitel MyBed™, ensuring a restful sleep experience. Spacious marble bathrooms include deep soaking bathtubs and separate rain showers, providing a luxurious touch.

Eat & Drink

Dining at Sofitel includes vibrant options like La Marée, which offers a French-Latin culinary experience showcasing sustainable, seasonal dishes. The hotel also features French Press Café, known for its pastries and coffee, and Grape & Olive, providing Mediterranean-inspired tapas and signature cocktails. Guests can enjoy exclusive Club Millésime benefits, including executive breakfast and evening wines.

Leisure & Business

Leisure amenities include a 20-meter indoor swimming pool, a sauna, steam room, and a fully-equipped gym, promoting relaxation and wellness. The hotel's business facilities feature four unique function venues flooded with natural light, along with personalized service for meetings and events, making it a prime choice for corporate gatherings.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Opera Suite
Max:
2 persons
120 m² 
Bed options:
1 King Size Bed
Sea view
Shower
Coffee machine
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Luxury Room
Max:
2 persons
41 m² 
Bed options:
1 King Size Bed
Shower
Coffee machine
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Superior King Room Mobility accessible
Max:
2 persons
32 m² 
Bed options:
1 King Size Bed
City view
Shower
Coffee machine
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Getting around

A list of all available modes of transport

City Center
Auckland 1.6 mi
Airports
Auckland (AKL) 17.4 mi
Train
Train Station - Britomart3300 ft
Train Station - Grafton 1.6 mi
Bus
Bus stop700 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Baggage storage
  • Locker room
  • Elevator
  • Currency exchange
  • Coffee shop
  • Vending machines
  • Smoke detectors
  • Fire extinguishers
  • Key card access
  • Key access

Sports & Fitness

  • Fitness center
  • Canoeing
  • Hiking
  • Cycling
  • Fishing

Guest Parking

  • Electric kettle

Services

  • Valet parking
  • Room service
  • Housekeeping
  • Car rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink
  • Happy hour

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Packed lunches
  • Special diet menus

Business

  • Business center
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cribs
  • Babysitting/Child services
  • Children's menu

Facilities for people with disabilities

  • Bathroom for disabled

Spa & Leisure

  • Indoor swimming pool
  • Leisure/ TV room
  • Spa & wellness center
  • Jacuzzi
  • Pedicure
  • Manicure
  • Waxing
  • Body scrub
  • Facial
  • Treatment room
  • Body wraps
  • Back massage
  • Full body massage

Room features

  • Free Wi-Fi in rooms
  • Air conditioning
  • Heating
  • Mini-bar
  • Sitting area
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Location

21 Viaduct Harbour Avenue, Auckland, New Zealand, 1010
Map view
21 Viaduct Harbour Avenue, Auckland, New Zealand, 1010
Nearby
Square
Wynyard Quarter
1600 ft
138 Halsey Street Freemans Bay
America's Cup Village
1500 ft
Westhaven Drive Curran St intersection
Westhaven Promenade
1800 ft
Restaurants
Le Restaurant
400 ft
21 Viaduct Harbour Avenue At Hotel Sofitel
21 Viaduct Cafe
200 ft
21 Viaduct Harbour Avenue
Mojo Viaduct Harbour
300 ft
Vodaphone Building 20 Viaduct Harbour Avenue
Ceviche Bar by Besos Latinos
1000 ft
H3 - 132 Halsey St
Major Sprout
2600 ft
21 Graham Street
Toto' Pizza
2300 ft
5 Hardinge Street Auckland
Williams Eatery
1600 ft
G03 85 Daldy Street

Reviews and Ratings

Feedback from previous guests about their experience.
80%
liked the hotel and would stay again
Friendly staff
Great location
Cigarette smoke odor
Dining limited
8.0/10
Great
Rooms
8.1
Location
8.6
Service
8.9
Dining
7.4
Guest reviews
8.0/10
based on 7 review
8.2
8.2/10based on 404 review
Conrad
United States of America, January  2024
7.2/10

I was pleasantly surprised by the early check-in option offered despite arriving before the official time. The room, although well-equipped with up-to-date amenities, unfortunately had a strong smell of cigarette smoke. The hotel is convenient to harbor activities and offers various dining options nearby, but there is room for improvement in living up to a luxury standard.

Rooms
7.0
The room, despite being well before check-in time, was furnished with up-to-date amenities, which was a nice touch. However, the strong smell of cigarette smoke was a downside.
Service
9.0
The team, particularly Zahgeb and the bell desk, displayed exceptional service throughout my stay. The staff was attentive and accommodating, making me feel welcome and valued.
Location
8.0
The hotel's location couldn't be better, right by the collection of restaurants and bars by the harbor, offering a plethora of dining options. Despite some areas for improvement, the location is unbeatable.
Dining
5.0
The dining experience had its letdowns with items running out and poorly prepared bacon. The variety was limited, including basics like low-fat milk that were surprisingly unavailable.
Facilities
7.0
The hotel offers a range of facilities, from room service to valet parking, enhancing the overall guest experience. However, some areas like dining could be improved.
Friendly staff
Cigarette smoke odor
John
United Kingdom, December  2023
8.8/10

My stay at the hotel was truly enjoyable. The rooms were spacious and well-equipped, and the staff was incredibly friendly and accommodating. The location was perfect, right next to the harbor with easy access to restaurants and shops. The dining experience, although delicious, had some minor issues. Overall, a great value for the money.

Rooms
9.0
The rooms, despite the ongoing construction nearby, were well sized and had all the amenities I could wish for. The Water- or Marina-View was stunning, and the restaurant on-site was excellent. The friendly employees made my stay even better, much like the superior room shown in the photos.
Service
9.0
The service at this hotel was exceptional. From the cordial and helpful front desk to the concierge team, everyone was so kind and went above and beyond to assist me, even connecting me with the manager when needed.
Location
9.0
The hotel's location couldn't have been more perfect for me. It was right next to the harbor, a short walk to various attractions, and close to vibrant nightlife and dining options. The construction in progress didn't disturb my experience at all; in fact, it added a unique charm.
Dining
8.0
The dining experience was a mix of chaos and brilliance. While the food was utterly delicious, there were some management issues during peak times. The breakfast service, however, was fantastic.
Facilities
9.0
The hotel facilities were top-notch, offering everything from room service to valet parking. The facilities were modern and convenient, adding to the overall comfort of my stay.
Horace
United States of America, October  2023
8.8/10

I had a wonderful stay at this hotel. The rooms were big, spacious, and had beautiful furnishings with windows around two sides, making them really nice, spacious, and comfy. The service was exceptional from the valet to the staff at Lava Dining, who were polite and helpful, ensuring a warm welcome and fantastic experience. The location was perfect for exploring the city and nearby restaurants, though a bit out on a limb. The dining was delicious overall, despite some chaos during peak times. The facilities were top-notch, enhancing my stay with convenience and comfort.

Rooms
9.0
The rooms were spacious, well-appointed, modern, and had a great view.
Service
10.0
The service was exceptional, exactly what I would expect from this hotel group.
Location
8.0
The location was great for walking around and exploring nearby restaurants, though slightly out on a limb.
Dining
8.0
The dining experience was delightful overall, with delicious meals and good quality.
Facilities
9.0
The facilities were top-notch, enhancing my stay with convenience and comfort.
Mark
United Kingdom, September  2023
7.4/10

The hotel staff was very accommodating, the rooms were comfortable and spacious, but the service could be improved. The location was excellent with plenty of dining options nearby, and the dining experience was generally good. However, the facilities were not outstanding.

Rooms
8.0
The rooms were very nice and spacious, although the servicing was delayed.
Service
7.0
The staff were friendly and attentive, but there is room for improvement.
Location
9.0
The hotel's location was great, within walking distance to many restaurants and attractions.
Dining
7.0
The dining experience was good overall, with some minor issues like overly burnt bacon.
Facilities
6.0
The facilities were adequate, but not exceptional.
George
United Kingdom, August  2023
8.8/10

The hotel offers spacious rooms with beautiful furnishings and a balcony that runs the length of the room, providing a top view over the harbor. The rooms are comfortable and very luxurious, although there was a slight issue with mold/mildew. The service was exceptional with polite and helpful staff, including a very inviting and friendly driver who took us to the airport. The location was perfect for us, allowing easy exploration of the area and shopping opportunities. The dining options were pretty good, offering a fantastic variety of food. The hotel facilities were great, making our stay enjoyable.

Rooms
8.0
The rooms were spacious, comfortable, and very luxurious, with beautiful furnishings and a lovely balcony overlooking the harbor, but there was a minor issue with mold/mildew.
Service
9.0
The service was excellent with very polite and helpful staff, including a quirky but inviting and friendly driver who took us to the airport.
Location
9.0
The hotel's location was just perfect for us, allowing easy exploration of the area and shopping opportunities, despite some ongoing construction nearby.
Dining
9.0
The dining experience was fantastic with a good choice of buffet or à la carte options, including a great lunch at Lava dining.
Facilities
9.0
The hotel facilities were great, adding to our enjoyable stay.
Alf
United Kingdom, July  2023
8.6/10

The hotel offers fantastic rooms with very comfortable beds, but there was a slight delay in room servicing. The service was impeccable, especially the valet team and super nice breakfast staff. The location is excellent for harbor activities and dining options, although facing a building could be a downside. The dining experience was delightful in the cafe overlooking the harbor. Overall, a great stay with a few minor hiccups.

Rooms
8.0
The rooms are absolutely fantastic with very comfortable beds, though our inward-facing room was still to be serviced, which was a bit disappointing.
Service
9.0
The service was top-notch, with the staff going out of their way to assist. From valet to room service, everyone was sweet and helpful.
Location
9.0
The hotel's location is excellent, near a wide array of bars, restaurants, and shops making it very convenient for daily activities. The facing building might be a slight drawback.
Dining
8.0
The dining experience, especially in the adjoining cafe overlooking the harbor, was really nice with good and varied options.
Facilities
9.0
The facilities offer everything you'd expect from a luxury stay, enhancing the overall experience.
Clive
United Kingdom, July  2023
8.2/10

The hotel offers beautifully decorated rooms with quality materials and a very comfortable bed, overlooking a construction site and a bus station. The service is top-notch with welcoming staff at all levels, especially at Lava Dining. The location is ideal for exploring the Auckland waterfront, although improvements are needed to meet 5-star standards in food and accommodation.

Rooms
8.0
The rooms are beautifully decorated with quality materials and a very comfortable bed, offering wide space with a seating area at one end and a view of the harbor at the other.
Service
9.0
The service is fantastic, professional, and friendly, from valet to reception to the staff at Lava Dining. They are among the best I have ever experienced.
Location
8.0
The hotel is a great base for exploring the Auckland waterfront, beautifully decorated with water features inside and overlooking Viaduct Harbor. It's sunny, light, and open, perfect for enjoying the viaduct, Wynyard Quarter, and nearby attractions.
Dining
7.0
The dining experience was delicious with good service, offering various options to choose from. Ordering the nicer choices was a great touch.
Facilities
9.0
The hotel provides excellent facilities, ensuring a comfortable stay for guests.
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Rooms and Guests2 Guest, 1 Room